Avaya (Uxbridge and USA)

Contract Technical Author (2005-2008)

Avaya created a Modular Messaging telecommunications system to access messages anytime, anywhere, from phones, fax machines, or PCs.

Key Achievements

Writing the Messaging Application Server administration guide
Creating a single-source FrameMaker document with complex conditional text
Managing output for three server variants in PDF, HTML, and CHM

Software Skills

Adobe | Acrobat | Dreamweaver | FrameMaker | PaintShop Pro | Quadralay WebWorks |
RoboHelp HTML | CHM | HTML

Work Examples

MAS Administration Guide for the Avaya MSS Server in PDF Format

MAS Administration Guide for the Avaya MSS Server in PDF Format

MAS Administration Guide for the Avaya MSS Server in HTML Format

MAS Administration Guide for the Avaya MSS Server in HTML Format

MAS - Caller Applications Editor Help in CHM Format

MAS - Caller Applications Editor Help in CHM Format