Demystifying IT Business Processes and Infrastructure
The Spaghetti Mapping Documentation Service
Online User Guides Ltd provides a unique Spaghetti Mapping documentation service to businesses with legacy software systems. This service demystifies IT business processes and infrastructure.
When small businesses grow over time, their IT processes can get tangled:
- Processes are designed by different developers with diverse styles and standards
- Processes are piggy-backed onto one another when the development need is urgent, often with little or no documentation
Online User Guides identifies each piece of spaghetti and maps its route, purpose, relationships, and dependencies. The process involves:
- Researching the business processes, infrastructure, and integration by asking the right questions.
- Creating a complete picture with a suite of interlinking maps: high-level, server-level and equipment, and database job relationships.
- The Spaghetti Maps support IT customers in meetings, in securing executive funding, and in solving problems on the service desk.
When you can see the tangles depicted clearly, you can spot problem areas and redundancies
Example of Spaghetti Tangles Identified and Mapped
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